I am a UX researcher, passionate about science and business. I apply research strategically to develop mindful solutions.
Group Work
Individual Work
Writing Samples
EDUCATION
PROFESSIONAL HISTORY
Working within Liberty Mutual's Digital and Customer-Centric Agile Development (CCAD) and Digital Team
- Moderating and observing exploratory customer interviews and usability tests
- Assisting with the development, technical setup, and collaboration analysis of studies (mod guide, recruiting screener, design thinking exercises, affinity diagramming, findings and recommendations documentation)
UX RESEARCH INTERN,
LIBERTY MUTUAL
May 2017-Current
CO-FOUNDER,
FAB HATTERS
Design custom made hats and accessories seen at many high profile events. Created website and currently manage new inventory and production.
June 2012 - May 2014
PROJECT COORDINATOR,
TUFTS UNIVERSITY
September 2014 - September 2015
Designed, developed, and organized production of multiple paper engineering and origami lessons that improve spatial cognition. Coordinated with the Tufts University Spatial Cognition Lab to train teachers and assess the program's impact on math and spatial reasoning. Communicated with suppliers to reduce production expenses by more than 75%.
IT CONSULTANT
June 2012 - May 2014
Communicated with students, staff, and faculty to troubleshoot software issues and operating system problems and optimize computer performance and function. Reviewed and suggested improvements for Computing Services website.
DEAN'S OFFICE STUDENT CONSULTANT
Collaborated with deans and student consultants to coordinate academic enrichment events every term. Contributed blog articles in support of the Dean’s Office social media presence.
September 2013 - May 2014
SKILLS
Prototyping: Sketch, Invision, Balsamiq, Axure
UX research: Morae, Userzoom, Loop11, desktop and mobile studies
Collaboration and Analysis: Excel, Powerpoint, Mural, SWOT analysis, affinity diagramming
Various: Adobe InDesign, Adobe Illustrator, Video Editing (Adobe Premier Pro and iMovie)
CONTACT
Email: