I am a UX researcher, passionate about science and business.  I apply research strategically to develop mindful solutions. 

 

SELECTED WORK

Group Work

USERZOOM STUDY

A comparative study of McDonald's & Burger King using Excel for quantitative analysis

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USABILITY STUDY

A 12 participant usability study of conducted for edX

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MOBILE APP PROTOTYPE

An app for conference planning and scheduling, with social media details 

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Individual Work

DATA ANALYSIS

Comparative data analysis of 3 different bubble help features

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DELIGHTFUL
BOOK REPORT

A whimsical, hippo filled website about UX Strategy

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MOBILE APP REDESIGN

Redesign of a dating app

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Writing Samples

THE RELIABILITY OF USABILITY STUDIES

Paper evaluating what makes a reliable usability study

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METACOGNITION ESSAY

Thinking about thinking and decision making, with a dating app case study

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HEURISTIC REVIEW ESSAY

Evaluating a dating app using relevant mobile heuristics

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EDUCATION

DARTMOUTH COLLEGE
2014

BA Neuroscience and Anthropology

Honors

Relevant Courses:

  • Engineering Seminar: Perspectives in Medical Imaging

  • Experimental Design and Methodology (Statistics)

  • Behavioral, Social, and Systems Neuroscience

  • Perception

  • Evolutionary Psychology

  • Developmental Psychopathology

  • Ethnography in New Zealand

BENTLEY UNIVERSITY
EST. FEBRUARY 2018

MS Human Factors in Information Design Candidate

GPA: 3.85

Courses:

  • Foundations in Human Factors

  • Prototyping and Interaction Design

  • Testing and Assessment

  • Global Business Experience in South Africa

  • Measuring the User Experience (Quantitative Research) 

  • Emerging Interfaces *

  • User Experience Leadership and Management *

  • Emotionally Intelligent Leader *

* Courses in Progress

 

PROFESSIONAL HISTORY

Working within Liberty Mutual's Digital and Customer-Centric Agile Development  (CCAD) and Digital Team
- Moderating and observing exploratory customer interviews and usability tests

 - Assisting with the development, technical setup, and collaboration analysis of studies (mod guide, recruiting screener, design thinking exercises, affinity diagramming, findings and recommendations documentation)

UX RESEARCH INTERN,

LIBERTY MUTUAL

May 2017-Current

CO-FOUNDER,

FAB HATTERS

Design custom made hats and accessories seen at many high profile events.  Created website and currently manage new inventory and production.

June 2012 - May 2014

PROJECT COORDINATOR,

TUFTS UNIVERSITY

September 2014 - September 2015

Designed, developed, and organized production of multiple paper engineering and origami lessons that improve spatial cognition.  Coordinated with the Tufts University Spatial Cognition Lab to train teachers and assess the program's impact on math and spatial reasoning.  Communicated with suppliers to reduce production expenses by more than 50%.

IT CONSULTANT

June 2012 - May 2014

Communicated with students, staff, and faculty to troubleshoot software issues and operating system problems and optimize computer performance and function.  Reviewed and suggested improvements for Computing Services website.

 

SKILLS

Prototyping:  Sketch, Invision, Balsamiq, Axure

UX research: Morae, Userzoom, Loop11, desktop and mobile studies

 

Collaboration and Analysis:  Excel, Powerpoint, Mural, SWOT analysis,  affinity diagramming

Various:  Adobe InDesign, Adobe Illustrator, Video Editing (Adobe Premier Pro and iMovie)