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Fast Food Usability Test

October 2017

Goal

 

Carry out a usability study comparison of two websites, applying the UX metrics taught in the HF725 course. 

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Methodology

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  • Review overall goals and objectives

  • Identify the target users

  • Choose testing method and appropriate technology

  • Identify specific tasks and questions to ask

  • Recruit participants

  • Conduct usability study

  • Analyze Userzoom results​

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My Contribution Highlights

Pie graphs quickly show similarities between participant demographics

Heatmaps provide information about participant navigation patterns from the homepage

Usability Scorecards provide quick, comparable performance metrics

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Although McDonald's has slightly higher usability scores, these results were not signifiant (within margin of error)

© 2020 GRACE PHANG 

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